However in the unlikely event that a purchase needs to be returned, please produce your receipt and we will see to it that your query is dealt with to your satisfaction. This will usually mean a credit note being issued.

Delivery
Once an order has been received, mnini will send you an email confirming your order. Please make certain that all information you provide is accurate. If there is a problem with your order we will be in contact with you via telephone or email.

Deliveries to the UK will be received within 3-4 working days and sometimes earlier if our special mnini glitter works correctly!

Standard Deliveries within the UK will be sent via Royal Mail Recorded Delivery. But if you ever require any of our products ‘Now! Now! Now!’ because it is a last minute gift or you just can’t live without the item once you have clicked ‘buy’, Next Day delivery is available within the UK at an extra cost, as long as you place your order before 1PM. We will send Next Day Delivery items via Royal Mail Special Delivery.

Standard Deliveries within the UK will be sent via Royal Mail Recorded Delivery. But if you ever require any of our products ‘Now! Now! Now!’ because it is a last minute gift or you just can’t live without the item once you have clicked ‘buy’, Next Day delivery is available within the UK at an extra cost, as long as you place your order before 1PM. We will send Next Day Delivery items via Royal Mail Special Delivery.

Postage Charges: Delivery Charges:

• Standard Delivery UK - £4.00
• Standard Delivery UK on orders over £150 – FREE
• Next Day Delivery UK (placed by 1pm) - £5.95
• Deliveries within Europe - £8
• Deliveries to USA and Worldwide - £12

Returns and Cancellations
Mnini’s unique and individually crafted products make wonderful gifts that are forever cherished. However in the unlikely and extremely sad event that you need to return an item please contact us by e-mail: information@mnini.co.uk within 7 days of receipt of the item and we will advise you on the best way to return the product.

We can only accept returned items in the same condition as they were sent and clothing items must still have their tags attached. Please please please send items via recorded delivery or obtain a proof of posting from your Post Office because we cannot issue refunds on items that are lost in transit!

We can only accept returned items in the same condition as they were sent and clothing items must still have their tags attached. Please please please send items via recorded delivery or obtain a proof of posting from your Post Office because we cannot issue refunds on items that are lost in transit!